Frequently Asked Questions

Do you offer same-day dispatch?

Yes.

Orders received before the agreed cut-off time (typically 2PM, Mon–Fri) are dispatched the same day.

Cut-off is confirmed during onboarding based on your volume and workflow.

We do not promise what we cannot maintain.


Do you handle Amazon FBA prep?

Yes.

We provide Amazon UK–compliant FBA preparation including:

• FNSKU labelling
• Polybagging and suffocation warnings
• Bundling and kitting
• Carton labelling
• Pallet preparation (if required)

We understand Amazon performance metrics and inbound requirements.


Do you work with Shopify brands?

Yes.

We integrate with Shopify and other marketplaces for direct-to-consumer fulfilment.

Orders flow automatically.
Tracking is uploaded.
Dispatch metrics are maintained.


Is there a minimum contract term?

No long-term lock-in contracts.

We prefer alignment over obligation.

If the partnership works, it continues.


What types of businesses are you best suited for?

We work best with:

• D2C brands scaling beyond self-fulfilment
• Amazon sellers requiring structured FBA prep
• Marketplace sellers who care about dispatch performance
• Founders who understand margin discipline

We are not structured for ultra-low-cost bulk pallet storage operations.


How do you charge?

Pricing is based on:

• Order volume
• SKU count
• Storage footprint
• Packaging complexity
• Returns handling

We do not use hidden “handling events.”

All pricing is transparent and agreed before onboarding.


How is Easyadd different from large 3PL companies?

You speak directly to decision-makers.

We are operators ourselves.

We understand PPC pressure, account health metrics and refund risk.

This is not a call centre fulfilment model.

It is hands-on operational fulfilment.


Can you handle bundles and SKU consolidation?

Yes.

We regularly manage:

• Multi-unit bundles
• Custom kitting
• SKU alias logic
• Amazon and D2C bundle variations

We understand how bundles impact margin and fulfilment flow.


How do we get started?

Book a call or request pricing.

We review your volumes, SKUs, sales channels and operational requirements.

If we’re aligned, we structure onboarding properly.

No pressure. Just clarity.